Careers in Tourism
As a service industry, tourism needs a wide variety of workers at all levels:managerial, administrative, professional, technical, clerical and unskilled.
Can you match the jobs to their correct level? Check your answers after.
Can you match the jobs to their correct level? Check your answers after.
Training and Qualifications
Most tourism workers must have professional qualifications and or training: e.g. degree in accounting; management; professional courses as a chef.
Some others start at lower levels, gaining experience and training on the job, working their way up to management.
In addition, many will need good interpersonal skills, knowledge of other languages, and the culture of the visitors as well as local culture. These are important when dealing directly with guests.
Check the websites of these institutions. List some areas potential hospitality workers can train in.
Barbados Community College
University of the West Indies
Conditions of Work
Tourism is a full time service, therefore employees don't only work standard hours. They also work nights, weekends and public holidays.
Many tourism workers belong to trade unions. These unions represent the workers in matters such as: fair wages, job security, fringe benefits, holidays and other work related benefits.
Most tourism workers must have professional qualifications and or training: e.g. degree in accounting; management; professional courses as a chef.
Some others start at lower levels, gaining experience and training on the job, working their way up to management.
In addition, many will need good interpersonal skills, knowledge of other languages, and the culture of the visitors as well as local culture. These are important when dealing directly with guests.
Check the websites of these institutions. List some areas potential hospitality workers can train in.
Barbados Community College
University of the West Indies
Conditions of Work
Tourism is a full time service, therefore employees don't only work standard hours. They also work nights, weekends and public holidays.
Many tourism workers belong to trade unions. These unions represent the workers in matters such as: fair wages, job security, fringe benefits, holidays and other work related benefits.
Think about it
On Caribia island, tourism is the main money earner. Hotelier George Hosten runs The Fun in the Sun Hotel. He recently renovated the resort, however fewer guests are coming to stay. There are negative comments on Trip Advisor about the workers.
Suggest to Mr. Hosten THREE ways he could improve the quality of workers at his hotel.
On Caribia island, tourism is the main money earner. Hotelier George Hosten runs The Fun in the Sun Hotel. He recently renovated the resort, however fewer guests are coming to stay. There are negative comments on Trip Advisor about the workers.
Suggest to Mr. Hosten THREE ways he could improve the quality of workers at his hotel.